SYNOPSIS During the initial response to the SARS-Cov-2 pandemic, hospitals attempted to limit viral spread by restricting access to all but essential staff of inpatient areas. The importance of supporting parental caregiving in neonatal intensive care units was not given separate consideration. This response to the pandemic resulted in significant changes in neonatal unit policies and restricted parents’ access and participation in their baby's care. Breastfeeding, parent-inf